Duration: 8 hours
Speaker: Cédric Razaname

Training objectives:

• Learn basic methods on how to organize and conduct efficient internal and supplier audits
• Integrate an internal audit program into the Quality Management System
• Understand the importance of internal and supplier audits for the maintenance of effectiveness of a Quality Management System

Training content:

• Definition of the audit scope
• Communication before the audit
• Documents review and questionnaire preparation
• Internal and Supplier Audit methods
• Audit conduct and ethics
• Psychology of the auditees
• Classification of findings
• Communication after the audit
• Make effective use of audit results

Training format:

• Presentations with interactive discussions
• Group and individual exercises
• End of training assessment